Shipping policy

Processing Time

• Orders are typically processed within 1~5 business days (excluding weekends and holidays).
• Personalized or custom orders may require additional processing time.

Shipping Rates & Delivery Estimates

• Shipping costs are calculated at checkout based on the destination and selected shipping method.
• Estimated delivery times vary depending on the shipping option chosen at checkout.

International Shipping & Customs

• We ship worldwide! However, international orders may be subject to import duties, taxes, and customs fees, which are the customer’s responsibility.
• These charges vary by country and are not included in our product or shipping prices. Please check with your local customs office for more information before placing an order.
• We are not responsible for any delays caused by customs clearance.

For any questions, feel free to reach out to us at zenokleather@gmail.com